AI Tools & Products

Shopify Expands AI Agent Capabilities for E-commerce

Shopify is allowing browser-based AI agents to complete purchases on its platform, expanding their capabilities beyond product search and cart management. The update introduces new tools for agents to handle checkout processes with buyer authorization.

TechCrunch AI · Sep 28, 2026

What happened

  • Shopify allows browser-based AI agents to complete purchases on its platform.
  • AI agents can now update order details and submit transactions with buyer authorization.
  • Shopify is rolling out the new feature to all eligible merchants.

Why it matters

This update allows AI agents to handle commerce tasks more efficiently, potentially transforming how users interact with e-commerce platforms. It also highlights Shopify's commitment to integrating AI into the shopping experience.

The Elephant take

🐘 鼋Shopify is making it easier for AI agents to handle checkout, but it’s still a bit of a dry run. The focus is on efficiency, not on the human experience.

Who should care

  • AI developers
  • E-commerce businesses
  • Tech startups

What to do next

  1. Explore Shopify's new WebMCP tools for agentic commerce
  2. Stay updated on the rollout of the feature to eligible merchants
  3. Consider partnerships with AI agents that support Shopify's UCP

Keep in mind

The update is still in its early stages and may have limitations in real-world scenarios.

Read the original reporting at TechCrunch AI ↗